Rules questions:
The 'Career Criminals' section says that you mark XP when you gain Heat.
It also says that 'Whenever experience reaches 5, reset it to zero and choose one [advancement option]'.
However, the character sheets agree that you mark XP when you gain Heat, but say that 'When ever your experience + heat reaches 5, reset experience to zero and choose one'. (i.e. that Heat effectively 'double dips' for XP purposes)
Which is correct? The Stats section implies the latter, by stating 'you’ll learn faster when the heat is on', but it's unclear to me.
Secondly, what's the intent for 'make trouble'? 'The Heat is On' section strongly implies that if you have Heat, you're always making trouble, so you'd have to roll for it.
a) Is it 'one roll determines all reactions', or 'one roll per NPC', or 'one roll per group of NPCs'? So, say I go to my mother for help, and I roll a 10, is that it, no NPCs will help me until I lose some heat? Or can I try a friend or colleague, but not another family member? Or can I then go and ask my brother? Obviously, narrative will inform some of these decisions, but what's the generic intent here?
b) Say there's a neighbour who's helped me lie low before, and the heat is on. I want to use him to lie low again. I have Heat, so clearly I'd be making trouble for them. I roll, and get a 7-9. I choose to mark them for payback so they don't turn their back on me, but 'As long as an NPC is still listed in your payback box, you can’t make use of them any further', so now I can't actually get them to help me Lie low?
My best guess is that Lie Low is a generally-applicable move, rather than 'asking one person specifically', so you don't roll to Make Trouble, you just roll to see if anyone will take you in, and if you owe payback, the MC will tell you who you owe. Is that right?